Privacy Policy

1. Introduction

This Privacy Policy describes how Zebulli Wellness and its affiliates (collectively "Zebulli", "we", "our", "us") collect, use, share, protect or otherwise process your information/personal data through our website https://zebulli.com/ (hereinafter referred to as "Platform").

By visiting this Platform, providing your information or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions.

2. Information We Collect

We collect your personal data when you use our Platform, services or otherwise interact with us during the course of our relationship. The information we collect includes but is not limited to:

• Personal information provided during registration such as name, date of birth, address, telephone/mobile number, email ID
• Information shared as proof of identity or address
• Payment information such as bank account, credit or debit card details (collected with your consent)
• Biometric information such as facial features (only when you opt for features that require this information)
• Your browsing behavior, preferences, and other information you choose to provide
• Information related to your transactions on our Platform

3. How We Use Your Information

We use your personal data to provide the services you request and to enhance your experience with us:

• To process and fulfill your orders for our hair care, skincare, and body care products
• To assist sellers and business partners in handling orders
• To resolve disputes and troubleshoot problems
• To inform you about offers, products, services, and updates
• To customize your experience based on your preferences
• To detect and protect against error, fraud and other criminal activity
• To conduct marketing research, analysis and surveys
• As otherwise described to you at the time of collection of information

To the extent we use your personal data for marketing purposes, we will provide you the ability to opt-out of such uses.

4. Information Sharing & Disclosure

We value your privacy and do not sell your personal information. However, we may share your information in the following circumstances:

• Within our organization: We may share your information internally with our group entities and affiliates to provide you access to services and products offered by them.
• With service providers: We may disclose information to third parties such as sellers, business partners, logistics partners, and payment processors necessary to provide our services.
• Legal requirements: We may disclose information to government agencies or law enforcement when required by law or in response to legal process.
• Protection of rights: We may share information when we believe disclosure is necessary to protect the rights, property, or personal safety of our users or the general public.

5. Data Security

We adopt reasonable security practices and procedures to protect your personal data from unauthorized access or disclosure, loss or misuse:

• We use secure servers and encryption where appropriate
• We adhere to strict security guidelines to protect your information
• We regularly review our information collection, storage, and processing practices

6. Your Rights & Choices

You have certain rights regarding your personal information:

• You can access, rectify, and update your personal data through your account settings
• You can delete your account by visiting your profile settings or contacting us
• You can opt-out of marketing communications at any time
• You can withdraw consent for processing of your data by contacting us

Please note that if you choose to delete your account, you may lose access to your purchase history and other account information. We may retain certain information as required by law or for legitimate business purposes.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices. We will alert you to significant changes by posting notices on our Platform or through other communication channels as required by law.

We encourage you to review this policy periodically to stay informed about how we are protecting your information.